I've received a lot of good feedback in my email, most of it positive. What I'm most surprised by is the lack of responses. When I was fishing for janitors I got 8 pages of responses in days. I barely have two pages of feedback so far.
Which tells me that most users of the site are happy with the status quo. Or at least they're not angry enough to email me.
Common complaints I see:
1) Moderator inconsistency when it comes to borderline posts.
2) Single moderators and janitors having too much power to delete.
3) Trying to contribute to the site can be daunting for newcomers.
Some changes I am planning on:
1) Privileged users will be able to see deleted posts.
2) A new status:any metatag that lets you see every post, regardless of whether or not it's deleted. Will only work with privileged.
3) Posts can be flagged multiple times. I think this is a no-brainer as it doesn't take anything away but gives more information. But this has some far-reaching consequences with how flagged posts are dealt with. More on this later.
4) An appeal system as a way to counteract flagging. I agree the deletion appeal thread isn't scalable.
5) A better dashboard. Right now it's close to useless. I will open it up to janitors. Hopefully the flag/appeal stuff will be dealt with from the dashboard instead of the mod queue. I will also add information about tag updates/notes/uploads from members+privileged users so mods are better capable of promoting users. I want to hear ideas about other metrics that should be made visible.
6) I will change the help links to point to the wiki.
7) Neutral user feedback.
8) Featured content. Comments/posts/wiki pages, things that are community-created and deserve to be highlighted in some way. It would be selected by mods.
9) A moderator history that keeps track of any deleted post, undeleted post, deleted pool, comment edit, or banned account. This history will be visible to the public.
