Donmai

Can't access user profiles

Posted under General

I've been fighting for the whole day today to access user profiles, and I've been consistently getting failbooru every single time. This makes it pretty much impossible to carry out half the moderation tasks, as they touch on users in one way or another. Can anyone else access user profiles? If not, that warrants a trac ticket, a situation where trying to see a user profile succeeds 1 time out of 100 is not sustainable in the long run.

Updated by JakeBob

Hmm, I just did a test and I came up 9/10 profiles without a failbooru (out of random users in the forum and comments), though that 10th profile won't resolve even after the 5th hard refresh. I wonder if it has anything to do with caching, though I'd be surprised if all the profiles I hit would have been cached.

I can view all the profiles in this thread except reese's... But yeah, in general I'm seeing a lot of timeouts. It worked fine for a while after albert tried and reverted the shortened user profiles, but then they started timing out again.

I'm getting failbooru errors on about half of the profiles I try to view.
Strangely enough (or not), regular users profiles tend to work better than those of random members, especially the older ones (which won't even work after countless refreshings).

Tested a handful of user profiles from this thread. Less than half of the attempts got timed out, but every single attempt took clearly longer than loading e.g. my own subscription pages.

Even this would be a real pain if I had to do moderation tasks.

Profiles used to failbooru all the time. After albert got the new server online they were loading pretty reliably.

Now lately they failbooru probably two thirds of the time. Makes it kinda hard to ban someone when needed.

I just ran another test since it seems my 90% success rate isn't typical, running everyone in this thread so far I'm down to 66%, but still better than half. The responses seem pretty consistent too, accounts that work work pretty much all the time, accounts that don't don't seem to work regardless of how many times you refresh.

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