Donmai

Problem with buying Danbooru Gold -> Unexpected error: AuthorizeNetClient::Error

Posted under Bugs & Features

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Tenebriss

Greetings

I've just sign up today.
I'd like to have more features. Thus I'd like to buy Danbooru gold.
But every time I click on the "Get Danbooru Gold"-button, it shows me the error message "Unexpected error: AuthorizeNetClient::Error".
I tried to use different browsers and devices. It just won't work.

Had someone experienced the same issue?
After signing up, I also got a warning that I have to verify my e-mail because I use a proxy server or a vpn. But that wasn't the case.
Or it's perhaps because I'm from another country than the US?

I'd be happy if someone could help me.

Updated by Hillside Moose

Astolfo

Tenebriss said:

But every time I click on the "Get Danbooru Gold"-button, it shows me the error message "Unexpected error: AuthorizeNetClient::Error".
I tried to use different browsers and devices. It just won't work.

Account upgrades are temporarily disabled while Danbooru is changing payment systems.

kittey

Tenebriss said:

I'd like to have more features. Thus I'd like to buy Danbooru gold.
But every time I click on the "Get Danbooru Gold"-button, it shows me the error message "Unexpected error: AuthorizeNetClient::Error".
I tried to use different browsers and devices. It just won't work.

As Astolfo said. At the top of the upgrade page it even says in bold letters:

Notice: Gold upgrades are temporarily disabled while we change our payment system.

After signing up, I also got a warning that I have to verify my e-mail because I use a proxy server or a vpn. But that wasn't the case.
Or it's perhaps because I'm from another country than the US?

Your first and third account were registered from an IP from a non-US country, possibly your home country. This account, your second one, was registered from a US IP marked as proxy/VPN. You say you haven’t used a proxy or VPN, but you must’ve done something that gave you an IP from a different country.

Tenebriss

Astolfo said:

Account upgrades are temporarily disabled while Danbooru is changing payment systems.

Your right. My bad, I overlooked that. Is it known when the change to the new payment system is done?

Tenebriss

kittey said:

As Astolfo said. At the top of the upgrade page it even says in bold letters:

Your first and third account were registered from an IP from a non-US country, possibly your home country. This account, your second one, was registered from a US IP marked as proxy/VPN. You say you haven’t used a proxy or VPN, but you must’ve done something that gave you an IP from a different country.

It's true. I lied there because the message occurred on all three Accounts. In that way, I don't have to mention the three accounts. With (Account 2) and without (Account 1 & 3) a VPN, I got the warning anyway. I also tried it by Account 3 with a different provider than by Account 1.
Btw, is there a way to delete the other two Accounts? I didn't need them.
I only made three because I thought the payment problem could be related to the warning.

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